This privacy policy refers to our online store and use of data by Ahista Tea ("we" "our" or "us") on http://www.ahistatea.com. By using this site, you understand and agree to the terms of this policy. This site may be accessed in India as well as all over the world. For data protection purposes, we are the controller and, unless otherwise noted, are also the processors of the data collected. You can browse through most of our website content without providing any information, however all information collected may be retained and may be stored, processed, accessed and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.
This privacy policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.
At Ahista Tea, we are committed to protect all the information you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our systems. www.ahistatea.com encrypts your credit card number and other personal information to provide for the secure transmission of all data. Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution, as it's our top most priority to protect your confidential information and privacy.
Collection and Use of Your Personal Information
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. However, the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Therefore, in submitting personal information to the site, you assume the risk of a third party obtaining that information. When you visit this site, our online form will request your personal information (e.g., your first and last name, your email address, and password) for registration. Additional personal information (e.g., your credit card number and billing address) is collected to process transactions or to provide you with products and services through secure gateways. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site. We may combine your visit and navigational information with personal information that you provide. Your contact information may be used to contact you when necessary. You may opt-out of receiving future emails at any point. We do not divulge the data we collect to any third party for commercial use. We may use the data for informing you of our services and offerings from time to time.
We may also use personal information for internal purposes such as data analysis, research to improve our products, services, customer communications and to display content that is customized to your interests and preferences.
We also use your personal information to communicate with you. We may send transaction related communications such as welcome letters, billing reminders and purchase confirmations. We may also send you surveys or marketing communications to inform you of new products or services or other information that we think may be of interest to you. If you do not wish to receive marketing communication follow the "unsubscribe" instructions included within each email communication or write to us at (info@ahistatea.com). Please keep in mind that, even if you choose not to receive marketing communication, you will continue to receive transactional or account communication (such as confirmation emails and account balance statements).
Personal information collected by us may be stored and processed in any country in which our affiliates, subsidiaries, contractors or agents are located who maintain our website's facilities, and by using our site or services, you consent to any such transfer of information outside of your country. We abide by the "safe harbor" provisions laid down in the Indian Information Technology Act, 2000 ("IT Act") regarding the collection, use, and retention of data. You therefore agree that any dispute alleging intermediary liability on our part will be subject to exclusive jurisdiction in Ahmedabad, India, and decided on the basis of provisions of the IT Act. The IT Act is consistent with most international norms and standards. A copy of the IT Act, along with related amendments is available at the following website:
http://www.dot.gov.in/act-rules/information-technology-act-2000 (please bear in mind that we cannot be held responsible for any errors or omissions on this link).
Sharing Your Personal Information
Except as disclosed in this privacy policy, we do not share your personal information with any outside parties. We may share your personal information with affiliates and subsidiaries, all of whom may use your information for the purposes stated in this privacy policy.
In addition, we may share your personal information with contractors or agents who maintain facilities and service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, to fulfil orders and shipments, to assist in direct marketing, to conduct audits, etc. All such entities will be permitted to obtain only the personal information they need to provide their respective service. They are required under contract to maintain the confidentiality of the information they receive from us and are prohibited from using it for any other purpose. Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information may be transferred as one of the business assets of the company. We will notify you of such an occurrence as described in the "Changes to This Privacy Policy" section below. We reserve the right to disclose your personal information to fulfil a user's order or request, if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, cooperate with the investigations of purported unlawful activities, conform to the edicts of the law or comply with legal process served on us, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.
Additional Information Collected
Information relating to your e-mail address or mailing address may be used for the purposes of conducting a survey or to provide additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about sales and trade shows). Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict "No-Spam" policy that means that we do not sell, rent, or otherwise give your e-mail address to a third-party, without your consent or as permitted by this privacy policy.
Accessing Your Personal Information
We can assist you in making any changes, as well as in exercising your right to have your personal information amended/deleted.Â
Use of Cookies and Other Technologies
When you visit our website, we may assign your computer one or more cookies to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website. You may also clear or delete existing cookies from standard internet browsers.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
In some cases, our third party service providers may use cookies on our sites. We have no access to or control over these cookies. This privacy policy covers the use of cookies by us only, and does not cover the use of cookies by third parties. You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our site and services that are dependent on cookies.
Opt-Out / Opt-In List
When you sign up to receive our e-mail newsletter, you are given the opportunity to sign up for targeted third-party mailings. Whether or not you want to receive these is your choice. You may stop receiving these emails at any time by removing your e-mail address from the list by forwarding the list of mails you do not wish to receive to info@ahistatea.com by following the unsubscribe instructions on the e-mails you receive. By using this site, you consent to the collection and use of information by us, as specified above. We reserve the right to modify this policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Please send any questions about this Privacy Policy to: info@ahistatea.com
Email Referrals
If you choose to use our email referral services to tell a friend about our products or services, we will ask you for your friend's name and email address. We will use that information to send your friend a one-time email inviting her or him to visit the site and review the product or service you have selected. We may use a third-party provider to administer this function, but any such third party provider may only use the information submitted to facilitate this one-time email. Neither we nor any third-party provider stores this information after the email is sent.
Children
We do not intend to conduct any business with, solicit or collect personal information from anyone under the age of 18. If you are under 18, you should not use or enter information on this site, including without limitation, any Interactive Section of the site.
Links
We may link you to websites, including those of our third-party content providers, which have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.
Changes to This Privacy Policy
We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the "last updated" date at the top of the policy. If there are material changes to this privacy policy or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit our site.
Governing Law and Jurisdiction
All disputes arising out of this privacy policy will be governed by the laws in force from time to time in India, without regard to conflict of law principles, and the courts at Ahmedabad, India will have exclusive jurisdiction.
Contact Information
You can contact us by emailing info@ahistatea.com, or call at +91-89802-08089 from IST 9:00am - 6:00pm Monday to Friday or by postal mail at:
Ahista Group
14 New Brahmakshatriya Society
Ellisbridge, Paldi
Ahmedabad, Gujarat
India 380006
For further information on terms governing use of this site, see Terms & Conditions.
This electronic record is generated by a computer system and does not require any physical or digital signatures.
© 2018 Ahista Group, All Rights Reserved.